Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and dermatologist consultations.
Table of Contents
About Dermselect
What is Dermselect?
Dermselect is a dermatologist-led platform that curates skincare products based on safety, reliability, and real-world usability — helping you shop with confidence.
Are the products on Dermselect safe?
Products are selected based on dermatology principles, ingredient sensibility, and overall suitability for everyday use.
Are all products authentic?
Yes — authenticity is a core focus. Products are sourced and listed with reliability in mind.
How do I know which product is right for me?
You can browse based on your concerns, or choose products suited to general skin types and needs.
Do you offer personalised skincare advice?
Yes — you can take our quiz (hyperlink) to find products suited for you or book a personalised guidance through consultations.
Can I get advice over email or DM?
No — personalised skincare advice is only provided through consultations to ensure accuracy and safety.
Do you recommend specific brands?
Products are selected based on formulation quality and usability — not trends or marketing.
Why is the selection limited?
Dermselect focuses on curated choices to reduce confusion and decision fatigue.
Do you sell products directly?
Yes, products are available for purchase directly through Dermselect.
Orders & Shipping
How long does delivery usually take?
Do you offer free shipping?
Dermselect is a dermatologist-led platform that curates skincare products based on safety, reliability, and real-world usability helping you shop with confidence.
